Terms of Service

Last updated: 2026-07-04

1. Agreement to Terms

By accessing or using the MSA Registered Agent website and services ("Services"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. Our Cookie Policy describes how we use cookies. If you do not agree to these Terms or our Privacy Policy, you may not use our Services.

2. Eligibility

You must be at least 18 years of age and have the authority to bind yourself and any entity on whose behalf you are acting. You represent that the information you provide is accurate and that you are authorized to use our Services for the entities you register.

3. Description of Service

MSA Registered Agent provides:

  • Registered agent service: We receive service of process, legal documents, and government/state notices on behalf of your business entity at our business address. We scan, store, and make documents available to you through the client portal and notify you as described in our processes. Our service is limited to legal and compliance-related mail; we do not accept general mail or packages unless separately agreed.
  • Client portal: Access to your entity information, documents, and account settings. Pricing is disclosed on our website and in your account.

4. Authorization

You authorize us to (1) act as registered agent for the entities you designate, (2) receive and handle legal and government documents on your behalf, (3) list our business address with the state as the registered agent address, and (4) open, scan, upload, and make available such documents to you via the portal in accordance with our procedures.

5. Your Obligations

You agree to:

  • Provide accurate, current, and complete information and to update it promptly when it changes.
  • Notify us promptly of any change in entity status (e.g., dissolution, conversion) and to cause state records to be updated to remove us as registered agent when you terminate service.
  • Use the Services only for lawful purposes and in compliance with applicable laws.
  • Not use our address for any purpose other than as registered agent unless we expressly agree in writing.

6. Document Handling

We receive service of process, state notices, and other legal or compliance-related documents. We scan and store them in your portal and notify you per our processes. Document limits (e.g., number per year) and any excess fees, if applicable, will be disclosed in your account or in separate service terms. We may destroy original physical documents after a stated retention period (e.g., after scanning and a defined holding period) as set out in our internal policies or as communicated to you.

7. Fees and Payment

Subscription fees (including intro and standard rates) are disclosed on our website and at checkout. Subscriptions renew automatically unless you cancel. Payment is processed by Stripe; by paying, you also agree to Stripe's terms. You must provide a valid payment method. If payment fails, we may suspend or terminate your access. You are responsible for any fees (e.g., bank or card fees) related to your payment method.

Refunds: Unless otherwise required by law, purchases are final. We do not provide refunds after 90 days from the charge. We may, at our sole discretion, issue refunds or credits in other circumstances.

8. Cancellation and Termination

By you: You may cancel your subscription through your account or by contacting us. You remain responsible for fees through the end of the current billing period. You must update state filings to remove us as registered agent upon termination.

By us: We may suspend or terminate your access for non-payment, breach of these Terms, failure to provide accurate information, or for any other lawful reason.

After termination: We have no obligation to forward or make available documents received after your service has ended. We may send a one-time notice to your last-known email if we receive documents after termination. Access to such documents may require renewing service or paying a per-document fee, if we offer that option.

9. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE ARE NOT RESPONSIBLE FOR DELAYS OR FAILURES BY THIRD PARTIES (E.G., POSTAL OR COURIER SERVICES).

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM. WE ARE NOT LIABLE FOR UNAUTHORIZED ACCESS TO YOUR ACCOUNT, HACKING, OR THIRD-PARTY DELIVERY FAILURES.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your use of the Services, your breach of these Terms, your violation of any law, or your infringement of any third-party rights.

12. Not Legal or Tax Advice

We are a registered agent service provider, not a law firm or accounting firm. We do not provide legal or tax advice. No attorney-client or fiduciary relationship is created by using our Services. You should consult your own legal or tax advisor for advice specific to your situation.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the Services shall be brought exclusively in the state or federal courts located in Texas, and you consent to personal jurisdiction there.

14. Changes to Terms

We may modify these Terms at any time. We will post the updated Terms on this page and update the "Last updated" date. Material changes may be communicated by email or a notice on our website. Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

15. General

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and us. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce any right does not waive that right. You may not assign these Terms without our consent; we may assign our rights and obligations to a successor.

16. Contact

For questions about these Terms, contact us at: support@mindshiftagency.com.